Installer accounts use the exact usernames: super, admin and staff.
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App installed. Open Urban Link from your home screen, desktop or Start menu to use the installed app window.
URBAN LINK OPERATIONS
Start with the job you need to complete. Urban Link keeps fleet, payment and route context behind each action so you do not have to work through the database to get something done.
Recent activity
No recent payment activity on this device yet.
Device status
Urban Link is continuing from this device. Saved work will reconcile when the server is reachable.
NETWORK
Routes
Start with the route, then drill into its vehicles and payment position. Management detail remains available in Fleet Insights when needed.
RoutesActive network
Active StickersAcross routes
CoveredCurrent position
Needs PaymentCurrent position
No routes match this search.
Fleet Insights due rate is not configured
Unpaid vehicles are still identified, but the system will show “Rate not configured” instead of a misleading $0 balance.
Stored Operator Records
Active Sticker Operators
Unassigned Route Operators
Route rows count an operator once per route, so an operator working multiple routes appears in more than one row. Merged source records are deleted and are not counted.
These operator records are active but are excluded from active-sticker and payment figures until an active vehicle is linked.
Operator
Licence / OAN
Contact
Route
Stored Vehicles
Actions
No matching operators without an active vehicle
No contact
Recent Payment Follow-ups
When
Vehicle
Route
Operator
Method
Outcome
Note
Staff
No follow-ups logged yet
Duplicate Reconciliation
Duplicate review now compares independent evidence: Operator Licence, OAN, National ID, normalized phone, name similarity and company context. Conflicting identifiers are highlighted for manual review. Nothing is merged until you choose the record to keep.
Operator Groups
Operator Records
Vehicle Groups
Vehicle Records
Manual Operator Merge
Search by name, Operator Licence, OAN, National ID, phone, company or route. Mark two or more operators, choose exactly one record to keep, then merge.
1. Mark every duplicate record. 2. Select Keep on the authoritative record. 3. Click Merge Marked Operators. Unmarked records are never changed.
Mark
Keep
Operator
Operator Licence / OAN
ID Number
Contact
Company
Route
Vehicles
Created
No likely duplicates were found.
Possible Duplicate Operators
Each suggestion is an independent pair with a confidence score and the evidence that caused the match. Use the filters to focus on high-confidence identities or discrepancies.
Possible duplicate operators
Keep
Operator
Licence / OAN
ID Number
Contact
Company
Default Route
Vehicles
Created
Possible Duplicate Vehicles
Sticker Number remains an exact MTA identifier; registration normalization and one-character registration similarities are used only to create review suggestions.
Possible duplicate vehicles
Keep
Registration
Sticker
Operator
Route
Make
Driver
Status
Import & Merge Ledger
Trace spreadsheet rows and every recorded merge within audit retention. Older events remain visible, although earlier releases stored IDs and counts without filenames or record labels.
Merge Events
Records Merged Away
Vehicle Records Merged
Recorded Imports
All recorded merges
When
Type
Merged source records
Kept record
Linked history moved
Super User
No merge events have been recorded.
Import row accounting
When / File
Import
Source Rows
Vehicle Rows
Added
Updated
Duplicate / Skipped
Contacts Saved
Issues
Super User
No import events have been recorded.
Smart Sticker Upload
Upload one inconsistent Excel/CSV list. The preview detects the header row, matches alternate column names, and separates operator, vehicle, route and payment information. You can correct every match before importing.
Spreadsheet Column
Organize As
Sample
Edit any cell below. Choose Skip to exclude a row.
Row / Action
Match
Licence / OAN
Operator / Company
Contact
Optional Operator Route
Registration / Sticker
Optional Vehicle Route
Payment
Review Notes
No rows in this review filter
Rows needing attention
Scan Plate
Quick Tests
Operator: -
Payment:
Capture Log
Time
Plate
Camera
Operator
Status
No captures yet
OPERATORS
Operator workspace
Search and work with existing operator records first. Open creation or data tools only when you need them.
Add Operator
Each number is saved separately. The first phone number is used for quick calls and reminders.
Vehicles inherit this route automatically.
Upload Inactive Operator List
Upload Excel or CSV, check the exact matches, then deactivate them in one step. Matching uses operator licence number, full operator name, national ID, or the complete contact number—never routes or partial contact digits. Linked vehicles can be made inactive while their sticker numbers remain unchanged.
Spreadsheet Column
Use As
Sample
Row
Result
Matched Operator
Reason
Evidence
Upload Operators
If a name is mapped into Operator Licence Number, it is moved to Full Name and the row is held for you to enter the correct licence and OAN. Ambiguous rows are skipped for review.
Spreadsheet Column
Operator Field
Sample
Skipped rows
No operators found.
Vehicles / Stickers
Payment
Membership
Actions
No operators found
FLEET
Vehicle workspace
Sticker number is the primary operational identity. Search the fleet, open a vehicle, then take the next action from its workspace.
Add Vehicle
Only enter this when the vehicle uses a different route.
Upload Vehicles
The operator lookup column may contain an operator licence number, OAN, or name. Map phone/contact columns to Operator Contact Number; missing contacts are filled even when an existing vehicle is kept.
Spreadsheet Column
Vehicle Field
Sample
Skipped rows
No vehicles found.
Payment
Status
Actions
No vehicles found
COLLECTIONS
Payments
Find the sticker or account first, confirm what is being paid, then collect. Payment history stays underneath the active task.
1 · Find2 · Payment3 · Confirm
Which vehicle or operator?
Sticker number is fastest. Registration or operator licence/OAN can also find the correct account.
What are they paying?
The account is resolved. Complete only the payment information.
Manual payment: the identifiers entered in step 1 will be used when the payment is saved.
Operator
Sticker
Registration
Route
Current position
Driver
Choose vehicle
Confirm collection
Check the transaction once. The save action is duplicate-protected and remains offline-capable.
Operator
Sticker / Registration
Reason
Method
Amount
Payment History
Full history loadedLoading full history…
No payment records found.
Date
Operator
Vehicle Reg
Sticker
Amount
Reason
Method
Status
Actions
No payment records found
Generate Invoice
Saved Manual Invoices
Invoice #
Date
Operator
Amount
Description
Status
Actions
No saved manual invoices
Print Invoice from Payment Record
Date
Operator
Vehicle Reg
Sticker
Amount
Method
Status
Actions
No payment records
Actions
No records found
Database Records
No records found
Client Display & Modules
Operator licence numbers always remain attached to historical records. A released OAN is remembered and restored on reactivation only if it has not been reassigned.
Entry Permissions
User Access Control
Role
Area
View
Add
Edit
Delete
Print
-
Security & Stability
Data Health
Checks stored values, including names accidentally saved as operator numbers.
No data consistency issues found.
58mm Invoice Template
Restored from the original MTA system. The preview and thermal-printer output use the same saved template, sizing and design controls.
Invoice Font Sizes
Invoice Print Design
Invoice Fields
Operator Fields
Use
Label
Form
List
Upload
Excel Aliases
Vehicle Fields
Use
Label
Form
List
Upload
Excel Aliases
Identifier Rules
Client Data Schemas
Fields & Inputs
Label
Key
Type
Required
Unique
Form
List
Filter
Options
Upload Excel/CSV or add fields manually
Excel / CSV Import
Spreadsheet Column
Schema Field
Sample
User Accounts
Username
Name
Role
Exact Reports
Operator Deactivation
Status
Last Login
Sessions
Actions
No users found
Portable Backup & Restore
Active Sessions
User
Role
IP
Last Seen
Expires
Action
No active sessions
CURRENT
Security & Change Audit
Time
User
Role
Action
Record
IP
No audit records
Exact Reports
Expected subscriptions per active vehicle, with weekly and weekend charges calculated separately when the combined plan is selected.
Choose how Urban Link should calculate expected amounts.
Vehicle billing for Exact Reports
Create or correct the reporting rule here. Saving selects the plan immediately; no per-vehicle assignment is required.
Use the three-letter code, normally USD.
Optional internal identifier.
Only active vehicles and active operators are included. A route filter narrows the same obligations.
Subscription collected
Expected
Variance
Unmatched / unapplied
Expected and outstanding by route
Route
Vehicles
Expected
Collected
Outstanding
Overpaid
Paid rate
Detail
No routes match these filters
Obligation collection trend
Obligation
Expected
Collected
Outstanding
No obligations match these filters
Vehicle payment positions
One place to track pending, fully settled and overpaid vehicles for the selected period and route.
Vehicle
Operator & contact
Route
Expected
Collected
Outstanding
Overpaid
Position
Last paid
No vehicles match this payment position
Expected and outstanding per operator
Each operator total is the sum of the eligible vehicles shown in this report.
These amounts are included in Unmatched / unapplied, not silently assigned to a vehicle.
Payment
Operator
Vehicle reference
Reason
Amount
Review issue
Advanced Data Tools
Review, reverse and reconcile sensitive changes without cluttering the everyday screens.
Stage a reviewed spreadsheet
Spreadsheet column
Save as
Sample
Import history and undo
File
Type
Status
Rows
Created
No staged imports yet
Row
Status
Organized data
Review notes
Suggested fixes that still need a decision
Issue
Details
Best match
Confidence
Action
No unresolved suggestions
Archive selected records safely
Select records in Operators, Vehicles or Payments, then move them here instead of permanently deleting them.
Type
Record
Reason
Archived
Archive is empty
Optional numbering profiles
Urban Link registration continues to use the manually supplied Operator Licence Number and OAN. Profiles are available only for an explicitly configured future workflow and do not change normal registration or imports.
Exact Report billing plans
Billing setup now lives beside Exact Reports so the calculation and its rates can be reviewed together.
Extra record fields
Add client-specific fields to operator and vehicle entry without changing the everyday layout.
Encrypted full backup
Includes core records, contacts, chase history, archive history, staged imports, saved reports and configuration.
Created
Type
Status
Size
Verified
URBAN LINK
More
ROUTE WORKSPACE
Vehicles
Operators
Covered
Unpaid
Vehicles on this route
No active vehicle detail is available.
OPERATOR WORKSPACE
Licence Number
Contact
Payment Position
Active Vehicles
Company
Membership
VEHICLE WORKSPACE
Payment
Status
Route
Driver
Make
Fitness
Edit Operator
Separate records are kept for each number, including after merges.
Edit Vehicle
Activation status does not change the sticker number.
Check these values
Operator
Vehicle & Driver
Payment
Original Unmapped Values
Source Column
Original Value
Delete ?
This will permanently delete . This action cannot be undone.
Sync Diagnostics
Urban Link saves changes on this device first and synchronizes them automatically. This screen is only for changes that need technical review.
Each queued transaction has a unique mutation ID, so reconnect/retry cannot create the same payment or invoice twice. Work is synchronized only under the staff username that created it.